Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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An Excellent Example of Twitter Use in Atlanta School Shooting

An Excellent Example of Twitter Use in Atlanta School Shooting | Public Relations & Social Marketing Insight | Scoop.it

Atlanta Middle Schools did an excellent job at updating the public, via Twitter, during their January 2013 school shooting. Learn from their example here. Last Thursday, January 31st 2013, there was another shooting outside a middle school in Atlanta. A 14 year-old student was grazed by a bullet, and thankfully the wounds suffered were not life-threatening. Within minutes of the shooting, the shooter was disarmed and taken into custody. You can learn more about the shooting here. What truly impressed me about this crisis was the way Atlanta Public Schools leveraged Twitter to keep parents and the public informed. From their twitter handle, @apsupdate, Atlanta Public Schools...

Jeff Domansky's insight:

A good online crisis management study by Melissa Agnes.

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Bad PR Sparks Fire of Change in U.S. Businesses | Business News Daily

Bad PR Sparks Fire of Change in U.S. Businesses | Business News Daily | Public Relations & Social Marketing Insight | Scoop.it
Nothing gets management's attention faster than negative media attention.

 

Want to get a company's attention? Go public with your gripes. Few things prompt change in U.S. businesses as much as bad media attention does, new research shows.

 

A study by University of Illinois business professor Michael Bednar found that negative media coverageprompts firms to engage in greater levels of strategic change than previously thought.

 

"As the news media reports negatively about firms, that registers with executives," Bednar said. "And that, in turn, prompts executives to engage in larger-scale strategic change."...

Jeff Domansky's insight:

Dissidents, activists and whistleblowers have known this "strategic PR" secret weapon for years ;-) 

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