In the past few years, the science of Internet trollology has made some strides. Last year, for instance, we learned that by hurling insults and inciting discord in online comment sections, so-called Internet trolls (who are frequently anonymous) have a polarizing effect on audiences, leading to politicization, rather than deeper...
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The study comes as websites, particularly at major media outlets, are increasingly weighing steps to rein in trollish behavior. Last year Popular Science did away with its comments sections completely, citing research on the deleterious effects of trolling, and YouTube also took measures to rein in trolling.