Big Data's Personal Clouds and ‘VRM’ And Customer Relationship Revolution | BI Revolution | Scoop.it
From www.telco2research.com - April 26, 2012 4:28 AM

A video interview with internet guru Doc Searls, fellow of Harvard University, in which he describes the concept of ‘VRM’ (Vendor Relationship Management) and how it will revolutionise customer relationships.

***** Smart guy and new concept for me, vendor relationship management (VRM), Marty.


Via Philippe J DEWOST